A longer term mitigation is now in place, and the system has been operating normally.
Posted Oct 28, 2021 - 21:35 EDT
Monitoring
A fix has been implemented for the outage and the issue has been mitigated. We will continue to monitor the situation as we put a longer-term resolution in place.
Posted Oct 28, 2021 - 16:12 EDT
Investigating
We are seeing a recurrence of issues, where some users are experience slow read/write performance of application resources.
Posted Oct 28, 2021 - 15:52 EDT
Monitoring
We have implemented a fix for the platform outage and the issue has been mitigated. We are continuing to monitor the situation as we put a longer-term resolution in place.
Posted Oct 28, 2021 - 13:12 EDT
Identified
The issue has been identified and we are currently working on a fix. We expect to have the issue resolved shortly. We will continue to update this page with more information.
Posted Oct 28, 2021 - 13:00 EDT
Investigating
We are experiencing issues with our primary configuration storage database. Reading and writing device and workflow configuration is affected. We will provide an update shortly.